Data Deletion
How to request deletion of your PracticePulse data and disconnect your accounts.
Disconnect your connected accounts
You can disconnect any connected Facebook, Instagram, LinkedIn, or Google account at any time, yourself:
Sign in to PracticePulse, open Social Media → Accounts, and choose Disconnect next to the platform.
Disconnecting immediately revokes PracticePulse's access to that platform on your behalf, and no further posts will be published to it. Posts you already published stay on the platform as you posted them.
Request deletion of your data
To have your data deleted, email rene@mpmastery.com from the address registered to your PracticePulse account with the subject "Data Deletion Request".
Tell us whether you want all of your data deleted or only specific records, and we will confirm the scope with you before proceeding.
What gets deleted
When a deletion request is completed, we delete:
- Your profile and user account
- Records of your connected social accounts
- Generated drafts, images, hashtags, and posts you created
- CRM records you own, such as contacts, leads, clients, messages, and notes you entered
What we may keep
We may keep records we are legally required to retain, such as invoices and tax records. If we keep anything, we will tell you what and why.
Timing
Deletion requests are completed within 30 days, and we will confirm by email once your data has been deleted.