Privacy Policy

PracticePulse CRM is a customer relationship management platform operated by Medical Practice Mastery, LLC, 414 W Parkway St. PMB #1016, Denton, TX 76201. You can contact us about this policy or your data at any time at rene@mpmastery.com.

Account information. When you register, we collect your name, email address, and workspace role.

Business data you enter. The contacts, leads, client records, notes, messages, and other records you or your team create in the app.

Data from connected accounts. When you connect a Facebook, Instagram, LinkedIn, or Google Business Profile account, we retrieve the account details your platform permissions allow — such as your pages, profiles, and posting permissions — so PracticePulse can list your accounts and, when you approve a post, publish it for you. Connecting an account is optional, and you choose which accounts to connect.

Content generated for you. Drafts, images, and hashtags the AI creates at your request, and the posts you approve and publish.

We use your information to provide the service: storing your records, generating content you request, publishing posts you approve to your connected accounts, and notifying you about activity in your workspace. We never sell your personal information.

Connecting a social account is always optional. We only access what the permissions you approve allow, and we only publish posts that you or a member of your workspace approves. You can disconnect any account at any time from the Accounts page in the app, which immediately revokes our access. See our Data Deletion page for details.

We share data only with service providers that process it on our behalf to deliver the service — such as hosting and AI content generation — and with the social platforms themselves when a post is published to your connected account. We may also disclose information if required by law.

We keep your data while your account is active and as long as needed to provide the service and meet our legal obligations. You can request deletion of your data at any time through our Data Deletion page or by emailing rene@mpmastery.com.

You may ask to access, correct, or delete the personal data we hold about you. To make a request, email rene@mpmastery.com from the address registered to your account.

We use reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. Changes are posted on this page with a new effective date.

Medical Practice Mastery, LLC · 414 W Parkway St. PMB #1016, Denton, TX 76201 · rene@mpmastery.com